INTRODUCTION

With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. We are committed to respecting the confidentiality of the personal information we collect, by being transparent about our data collection and processing practices, and by complying with the applicable legal provisions, including the GDPR. 

The information collected is processed in accordance with legal requirements on the basis of : 

PERSONAL INFORMATION COLLECTED

We collect the following information :

We may also automatically collect information such as IP address, browser type, and browsing data when using our website.

MEANS OF COLLECTION AND USE OF INFORMATION

Your personal information is collected through forms or during your interactions with our website or our teams (emails, phone calls, etc.). We use the information collected for the following purposes based on the user’s consent :

• • Connection with Anyware Video products and associated notifications.
  • Invoicing, delivery execution, project execution, prospecting, support.

Log files and cookies. We collect certain information through log files and cookies. This mainly includes the following information: The time and day of the connection.

DATA RETENTION POLICY

In accordance with the General Data Protection Regulation (GDPR) and relevant French laws such as the “Loi Informatique et Libertés”, our company maintains a clear policy on data retention. 

• • Customer data related to commercial relationships is retained for the duration of the relationship and up to three years afterward for marketing purposes, unless the customer objects.  
  • Financial records, including invoices and transaction data, are retained for 10 years following the closure of the fiscal year, as required by Article L123-22 of the French Commercial Code.  
  • User data collected through our website, such as cookies and logs, is stored for a maximum of 13 months, in compliance with the ePrivacy Directive and recommendations by the CNIL.  
  • Contact information from forms and subscriptions is retained for up to three years after the last interaction with the user. Data associated with inactive accounts is anonymized or deleted after a period ranging from one to three years.  
  • Additionally, connection logs are retained for one year to comply with security and legal traceability requirements, as outlined by the Loi pour la Confiance dans l’Économie Numérique (LCEN).

RIGHTS OF USERS/CUSTOMERS

We are committed to providing you with the following rights in relation to your personal information :

• • Right to object : Opting out of the use of your personal information for certain purposes.
  • Right to Opt-Out : Withdraw your consent for the company’s use of your personal data. This right may apply if you stop using ANYWARE VIDEO products or if your contract with ANYWARE VIDEO is terminated. If you withdraw your consent, the company must stop processing the data for the purposes for which that consent relates. 
  • Right of access and rectification : To consult, modify or delete information about you.
  • Right to be forgotten (or right to erase): You can request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, when consent is withdrawn, or when the data has been processed unlawfully.

To exercise these rights, you can contact us by:

• • Postal address: 7 Rue de Gênes, 13006 Marseille, France
  • Email: [email protected]
  • Phone: +33 4 91 42 88 56
  • Website section: https://www.anywarevideo.com/legal-notice

SECURITY

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information. To ensure the security of your personal information, we use the following measures :

• • SSL Protocol (Secure Sockets Layer)
  • Access Management – Authorized Person
  • Access management – data subject
  • Network Monitoring Software
  • Computer backup
  • Login password
  • Firewall

We are committed to maintaining a high degree of privacy by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a risk associated with using the Internet to transmit personal information. 

USE OF USER DATA 

By using our solutions and products, you consent to your user data being processed and shared with internal and external parties in accordance with the practices described in this Privacy Policy. External parties include our suppliers, business partners, and legal authorities. The personal data collected is only transmitted to persons or entities strictly necessary for the proper performance of the contract, thus ensuring that only parties with a legitimate need have access to it.  

ANYWARE VIDEO is committed to respecting the privacy of its users‘ data. We do not deliberately share any information with third parties, except as required by law. 

CHANGES TO THE PRIVACY POLICY